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Hp 6600 will not scan to computer pdf#
Hp 6600 will not scan to computer install#
Hp 6600 will not scan to computer pro#
Hp 6600 will not scan to computer software#
Hp 6600 will not scan to computer code#

After doing this, Scan to Computer worked! Why was this change necessary? The support person claimed it’s because of a known bug in the HP software. In particular, I needed to change the “Move Finder Items” destination folder from its default selection (Documents) to any other location (I created and selected an HP Scans folder).

Hp 6600 will not scan to computer pdf#

To fix problems with Scan to Computer’s Save as PDF task, you need to edit the relevant Scan Tasks item in HP Utility. Fixing the problem with these choices required that I edit each of the tasks.

Hp 6600 will not scan to computer code#

Technicians Assistant: Is there an error code on your OfficeJet when you try to scan There is not a code. I had been unsuccessfully trying both Save as PDF and Save as JPG. I have an HP Officejet 6600 and it will not copy. This revealed a list of “shortcut” tasks with the same names as appear on the 8600’s touchscreen. Return to the Scan to Computer section of HP Utility. When he returned, he had a new tactic for me to try: After rehashing much of the same fruitless territory as covered in the Forums, the support person put me on hold.

Hp 6600 will not scan to computer software#

This collection of software includes the complete set of drivers, installer and optional software.

Hp 6600 will not scan to computer install#

The full solution software includes everything you need to install and use your HP printer. Detected operating system: Windows 7 (64-bit) Choose a different OS. But this may not be sufficient.Īs a last resort, I telephoned HP tech support. HP ENVY 7640 e-All-in-One Printer series Full Feature Software and Drivers. To initiate scans directly from the printer, you first have to enable the HP Utility option shown here. While these steps are necessary, they were not sufficient to be the solution. Had I checked the “Enable Scan to Computer” option from the Scan to Computer section of the included HP Utility application? (Yes, I had). After I posted a message to the HP Support Forums, two HP employees replied with queries: Had I installed all the HP software that came with the printer? (Yes, I had). Oh and try 587 and and a max size limit (just in case).Neither HP’s online support nor the printer’s User Guide offered any relevant advice. This way at least you have the server's log to see what's going on.

if the printer has no more troubleshooting possibilities set up an SMTP server and see if and how the printer connects to it.

see if there can be any more trouble shooting done on the printer itself (try other network functions or basic tests like etc.

try to reach the server via the same network via an open SSL session (see if there is some general connection issue e.g.

Since all your printer devices (same model?) have the problem and it worked before, I would rather bet on a problem with the configuration. Assuming the error message is correct I think it couldn't reach the Server IP at all (the message is a little vague, maybe you can find further info what the message means exactly).

Your printer says it can not reach the server. Any ideas? Do I have something misconfigured? Anyone else having issues with scan to email this morning?Īt this point it's not possible to say the cause without further testing.

Hp 6600 will not scan to computer pro#

The printer is an HP LaserJet Pro MFP M428fdn (we have several of these) across the entire company and they are all exhibiting the same exact behavior. Nmap done: 1 IP address (1 host up) scanned in 6.18 | /var/log/cisco I scanned the hostname for Gmail's SMTP server () and all of the correct ports are coming back as a result of my scan as expected #nmap -Pn On my computer, I can send and receive email from the account that we use to authenticate each printer on my work email as well as on my personal Gmail account, so I know we have internet connectivity (also, the entire office would be stopping by to let me know the internet was down if that were the case). Here is the result when I try to send a test via the web interface: The printer has the ability to send a test job to an email address. When I log into the web interface for the printer in question, here are my email server settings When I try to scan a document from the document feeder to email, I get an error that just says "Server Error". In order to make everything work, I had to enable the "Allow less secure apps to use GMail" for this account. I setup an email account not attached to any particular end user across all printers, and that is the account I am using on the printer in question.

We are using Google G Suite for our email provider. I assumed it was going to be some one-off issue that would take 30 seconds for me to resolve, but it didn't turn out that way. This morning when I arrived to work, a co-worker told me that he couldn't get the scan to email function to work on his printer.

At my work, we have several networked HP printers that employees use to scan documents to email via a document feeder.